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How do I book at Shorebreak?You can call us directly or book on our website!
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What do I need to know when I book?Your travel dates The unit you would like Which security deposit option you will select: Separate refundable check made out to TI Realty Group for $750 CSA Damage Protection for $50.00 nonrefundable and can be added to the credit card Payment method
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How much is due at the time of booking?50% payment is due at the time of booking if the vacation is 60 or more days away 100% payment is due at the time of booking if the vacation is less than 60 days away We accept: VISA MASTERCARD DISCOVER PERSONAL CHECK Made out to: Shorebreak Resorts Mail to: SHorebreak Resorts, PO Box 127, Sea Isle City, NJ 08243
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How do I know my booking went through?When booking online through our website, a page will be brought up stating that the reservation has been put on hold and you’ll receive a confirmation email shortly. Please know that this is not automatic and it may take up to 48 hours to receive this e-mail. Often, our emails get stuck in the spam/junk folder If it has been 48 hours and you still have not received an email please call or e-mail the office.
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Why hasn’t my credit card been charged yet?As per our policy, we will NOT charge credit cards until after we have a signed lease agreement. Leases are sent via e-mail and must be e-signed. You should receive an e-mail confirming you signed the lease agreement. Credit card charges are manual. Please allow up to 72 hours from the signing of your lease to be charged. You will receive an e-mail confirming the charge as well as the remaining balance.
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When is the second half of payment due?An email will be sent to the address on file 5 days before the second payment will come out. The second payment is automatic and from the card you originally entered. If you’d like to change your payment method, please contact us before this date as this is an automatic charge
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Where is there a “Yapstone” charge on my credit card statement?That is the credit card processor we use. The total should match your booking confirmation and lease agreement.
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Impala Island Inn General InformationPhone Number: 609-399-7500 Location: 1001 Ocean Ave. Ocean City, New Jersey 08226 Hours of Operation: Open all year-round, Monday-Sunday 24 hours/day All rooms are non-smoking Parking Clearance Impala Lobby: 6’8” South Side Parking 6’10”
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What is check-in/checkout time?Check in time is 3pm, and checkout time is 11am. This is strictly enforced.
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Can I have an early check-in?Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.
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Can I have a late checkout?Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.
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Is there parking?There is one parking spot allowed for every room. Only two bedroom apartments are allowed 2 parking spots.
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Can we leave our car in the parking spot after checkout?No, the next guests need the parking space. However, we do allow guests to utilize the pool, guest bathroom, and guest showers after checkout.
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Can we park our car in the parking lot before check-in?Yes, but not until 11am when the previous guests staying in your room have checked out. You also can get beach tags from the lobby to use until your 3pm check-in. You may also use the pool, guest bathroom, and guest showers. Then, come back at 3pm for your checkout.
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Is there bike storage?Yes, there are bike racks in the parking lot. Locks are not provided, so please bring your own.
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Can I smoke on the property?We are a non-smoking facility, but there is a designated smoking area outside.
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Do you provide beach tags?We provide beach tags for the duration of your stay for all registered guests ages 12 and older. If you do not return the beach tags upon checkout, you will be charged $25.00 per unreturned tag.
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What types of payment do you accept?We accept all major credit cards and cash.
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Do you have wheelchairs and scooters to rent?We do not, but we recommend Mobility on Wheels and Diamond Scooters.
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Can I make a reservation on the same day I want to check-in?Yes, but you must call to make the reservation, you cannot do so online.
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I just entered all of my information online. How do I know my reservation went through?You will receive a booking confirmation via e-mail.
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Are floats allowed in the pool?We do not allow any flotation devices, rafts, etc in the pool.
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Are pets allowed?With the exception of Service Animals, pets are NOT allowed at the Impala Island Inn.
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Is there an elevator?Yes, there is a shared elevator that leads to the south side rooms. The second floor is only accessible by stairs.
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Can I do laundry here?Guests can utilize the coin operated laundry room.
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Is there somewhere on-site I can grab snacks?There is a vending area with drinks and snacks available to purchase located poolside on the first floor.
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Do you have WiFi?Yes, we offer complimentary WiFi. Please go into your network sets and choose “ImpalaFreeWiFi”. You will be prompted to enter your e-mail address. Do so, click “connect”, and you will be connected to the free WiFi in the building.
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Are there any connecting rooms?Yes, the Impala Island Inn has a limited quantity of connecting rooms. Please call us for more information.
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I am over 21 years old. Can I rent a room for someone who is over 18, but not yet 21?"No, and we check IDs upon check-in. All members of the party must be 21+ years old and everyone will have their IDs checked. Anyone staying who is under the age of 21 must be accompanied by a parent or guardian.
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General Information:Phone Number: 609-391-9614 Location: 1001 Little Atlantic Ave. Ocean City, New Jersey 08226 Hours of Operation: Open all year-round, Monday-Sunday 24 hours/day All rooms are non-smoking Parking Clearance Ebb Tide Suites Parking Area: 7’0”
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What is check-in/checkout time?Check in time is 3pm, and checkout time is 11am. This is strictly enforced.
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Can I have an early check-in?Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.
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Can I have a late checkout?Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.
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Is there parking?There is one parking spot allowed for one bedroom units, and two parking spots for two bedroom units.
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Can we leave our car in the parking spot after checkout?No, the next guests need the parking space. However, we do allow guests to utilize the pool, guest bathroom, and guest showers at the Impala Island Inn after checkout. There is a foot bath outside of the Ebb Tide Suites for rinsing off.
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Can we park our car in the parking lot before check-in?Yes, but not until 11am when the previous guests staying in your room have checked out. You also can get beach tags from the lobby at the Impala Island Inn to use until your 3pm check-in. You may use the pool, guest bathroom, and guest showers there too. Then, go back to the lobby at 3pm for your check-in.
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Is there bike storage?Yes, there is a bike rack at the Ebb Tide Suites. Locks are not provided, so please bring your own.
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Can I smoke on the property?We are a non-smoking facility.
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Do you provide beach tags?We provide beach tags for the duration of your stay for all registered guests ages 12 and older. If you do not return the beach tags upon checkout, you will be charged $25.00 per unreturned tag.
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What types of payment do you accept?We accept all major credit cards and cash.
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Do you have wheelchairs and scooters to rent?We do not, but we recommend Mobility on Wheels and Diamond Scooters.
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Can I make a reservation on the same day I want to check-in?Yes, but you must call to make the reservation, you cannot do so online.
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I just entered all of my information online. How do I know my reservation went through?You will receive a booking confirmation via e-mail.
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As a guest of the Ebb Tide Suites, we are able to use the pool at the Impala Island Inn. Are floats allowed in the pool?"We do not allow any flotation devices, rafts, etc in the pool.
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Are pets allowed?With the exception of Service Animals, pets are NOT allowed at the Ebb Tide Suites.
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Is there an elevator?Yes, there is a shared elevator.
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Can I do laundry here?Guests can utilize the coin operated laundry room.
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Is there somewhere on-site I can grab snacks?There is a vending area with drinks and snacks available to purchase located poolside on the first floor at the Impala Island Inn. Guests of the Ebb Tide Suites are welcome to it.
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Do you have WiFi?Yes, we offer complimentary WiFi. Please go into your network sets and choose “EbbTideFreeWiFi”. You will be prompted to enter your e-mail address. Do so, click “connect”, and you will be connected to the free WiFi in the building.
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Are there any connecting rooms?No, there are no connecting rooms at the Ebb Tide Suites.
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I am over 21 years old. Can I rent a room for someone who is over 18, but not yet 21?"No, and we check IDs upon check-in. All members of the party must be 21+ years old and everyone will have their IDs checked. Anyone staying who is under the age of 21 must be accompanied by a parent or guardian.
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What fees are included with the booking price?All reservations are charged a $25 Booking Fee, as well as a $10 Parking Fee per nights booked. All online payments will have a 3.5% Credit Card Processing Fee.
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hat do I need to do to book at The Dunes or Cape?You will need to know your travel dates, how many total guests you will have during your stay, and if you have a unit preference. Book directly on our website or call us at 609-263-1912 if you need assistance.
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What is a “mini-week”?Our convenient “mini-week” option allows you to get away but for less than a week. Check-ins are permitted any day of the week, providing flexibility for those with hectic work schedules, and there is only a two-night minimum! Anyone wishing to stay for one night should e-mail our booking department at thedunes@shorebreakresorts.com.
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Why are the prices of each unit so different?Pricing varies based on unit level (2nd or 3 floor), deck access, and room views.
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What time is check-in/check-out?Check-in: 3:00pm Check-out: 11:00am Keys will not be given out before 3pm. Due to cleaning schedules and turnover time, we cannot make accommodations for earlier/later checkouts during the peak season. If you are arriving between 3:00pm - 5:00pm, you can pick up your keys from Shorebreak Realty’s office located on the second floor of the Cape building. The address is 8515 Landis Ave, Second Floor Suite 202, Sea Isle City. Guests arriving after 5:00pm should contact us 24 hours in advance to determine where to pick up the keys after normal business hours.
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Where do I check-in?If you are arriving between 3:00pm - 5:00pm, you can pick up your keys from Shorebreak Realty’s office located on the second floor of the Cape building. The address is 8515 Landis Ave, Second Floor Suite 202, Sea Isle City. Guests arriving after 5:00pm should contact us at least 24 hours before check-in to arrange separate directions for late check-ins at thedunes@shorebreakresorts.com.
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How do I check-out?Key cards can be dropped off in the labelled white boxes located in the elevator foyers in each building. The boxes are on the second and third floors at The Dunes, and the first floors at The Cape.
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Can I check- in earlier?Due to turnover time and cleaning protocols, we cannot make accommodations for earlier/later checkouts during the Peak Season. Check-in time is strictly enforced.
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Can I have a late check-out?Due to turnover time and cleaning protocols, we cannot make accommodations for earlier/later checkouts during the Peak Season. Check-out time is strictly enforced.
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Are pets allowed?With the exception of Service Animals, pets are NOT permitted at any of our properties at Shorebreak Resorts.
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Is there parking?Yes, each bedroom has a designated parking space. Some spots are located in the parking garage, and some are in an uncovered parking area next to the buildings. If you are a guest staying in a full three-bedroom condo at the Dunes building, you will have two stacked parking spaces in the parking garage located under the building. If you are staying in a standard room in the Dunes building, then you will have one parking space on the neighboring stone lot. Clearance for the garage is 6’8”.You will receive a parking pass in your check-in packet, and you must leave the parking pass on the dashboard of your car at all times. There is a handicapped space in each garage. Street parking is free.
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Is there bike storage?There are bike storage racks located at each building. (Locks not provided)
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Do you provide beach tags?Unfortunately, we do not supply beach tags at this time. Beach tags may be purchased from beach taggers if you are approached by them on the beach, or at the Welcome Center located at 300 JFK Blvd. For more information, please refer to https://www.visitsicnj.com/beach-tags
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Where can I store my beach accessories?Storage bins for beach accessories are only provided to guests utilizing a FULL CONDO or suite as they are located in the underground parking areas only. Guests staying in standard rooms will not have beach storage access.
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Is there an outside shower/place to clean up after the beach?Dunes: Water spigots on both sides of the building; near the stone Cape: Shower (not enclosed) in the parking garage area
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Do you provide linens and towels?Yes, sheets and towels are provided. Each bedroom has a full set of linens, each full bathroom has 3 bath towels, 2 hand towels, 2 washcloths, each half bath gets 1 hand towel. No additional towels are replenished or provided during your stay, but guests can utilize the washer and dryer in their full condo if needed. Linens for the sleeper sofa can be requested prior to your check-in by emailing thedunes@shorebreakresorts.com.
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Can I get extra sheets and linens?Extra linens (also includes 2 pillows and 1 comforter)- $25 per set Extra Towel set (1 bath towel, 1 hand towel, 1 wash cloth)- $10 per set Please email thedunes@shorebreakresorts.com to add on
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What is the cancellation policy?Reservations of 7 or more nights will be able to cancel no later than 30 days prior to check-in date with a $50 cancellation fee, deducted from the initial deposit. Reservations less than 7 nights will be able to cancel no later than 7 days prior to check-in date with a $35 cancellation fee, deducted from the initial deposit. All cancellations MUST be in writing via email to thedunes@shorebreakresorts.com. Failure to cancel in writing in the previously mentioned deadlines will result in the initial deposit being forfeited, and no refund will be given. If the final 50% payment is not made or the initial card does not successfully process, we will attempt to contact the guest via phone with a final attempt through email over the course of 3 days. If contact cannot be made with the guest, the reservation will be forfeited with no refund and the unit will be made available again.
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What is the maximum occupancy of people that can be in the unit?The maximum capacity for a full condo is 8-10 guests (including a sleeper sofa). Standard rooms sleep 2 guests each and the master suite sleeps 4 guests with a king bedroom and sleeper sofa.
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Do you have an elevator?Yes, each building has a shared, accessible elevator. The elevators go to each floor, including the parking garage.
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Are the units handicap accessible?All nine condos at The Cape building are handicap accessible.
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Do you have Wi-Fi?Yes, please go into your network sets and choose “_____FreeWifi” depending on which building you are in. From there a page will pop up. Click “Connect” and you will be connected to the Wi-Fi in that building. Wi-Fi Problems: Please call the number located in the brochure of your unit.
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Do you provide accommodations for events/wedding guests?Yes! We offer a special rate exclusively for weddings at The Breakwaters, the event space that is part of Beachwood at The Dunes. Please email our team for pricing and more information on room pricing and blocking: thedunes@shorebreakresorts.com
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What is the “Bridge Pay” charge on my credit card statement?That is the credit card processor we use. The total should match the total on your booking confirmation. Guests wanting to pay by check for the reservation MUST call the office to book at 609-263-1912.
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Do you accept checks?We primarily accept credit cards for payment but can accept checks if you speak with a staff member first, and your reservation is more than 60 days aways. For reservations that are less than 60 days out- we will ONLY accept payment via credit card.
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What do I do if I lose my key?If you lose your key, our team can assist during normal business hours. You may contact our office at 609-263-1912, email thedunes@shorebreakresorts.com, or walk into our office located on the second floor of the Cape building at 8515 Landis Ave, Suite 202. If you lose your key after normal business hours, you can contact the emergency maintenance number you will receive upon check-in, that can be called before 11pm after the office is closed.
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General Information:Phone Number: 609-399-7500 Location: 701 10th Street Ocean City, New Jersey 08226 Hours of Operation: Open all year-round, Monday-Sunday All rooms and property are non-smoking
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Where do I check in?Check in is across the street from the Impala Suites at our sister property, the Impala Island Inn. The address is 1001 Ocean Ave. Ocean City, New Jersey 08226.
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What is check-in/checkout time?Check in time is 3pm, and checkout time is 11am. This is strictly enforced.
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Can I have an early check-in?Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.
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Can I have a late checkout?Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.
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Is there parking?The ground level of the property features a covered parking garage. There is one parking spot allowed for every room. There are 45 rooms and 45 parking spaces.
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Can we leave our car in the parking spot after checkout?No, the next guests need the parking space. However, we do allow guests to utilize the pool and guest bathroom after checkout.
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Can we park our car in the parking lot before check-in?Yes, but not until 11am when the previous guests staying in your room have checked out. You also can get beach tags from the lobby to use until your 3pm check-in. You may also use the pool and guest bathroom. Then, come back at 3pm for your check-in.
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Can I smoke on the property?We are a non-smoking facility.
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Do you provide beach tags?We provide beach tags for the duration of your stay for all registered guests ages 12 and older. Beach tags must be returned If you do not return the beach tags upon checkout, you will be charged $25.00 per unreturned tag.
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What types of payment do you accept?We accept all major credit cards and cash.
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Why is there a charge on my credit card from TI Realty Group or TI Property Management?This is the name of the management group that runs the rentals for all bookings for any property with Shorebreak Resorts, which we are proud to be a part of.
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Do you have wheelchairs and scooters to rent?We do not, but we recommend Mobility on Wheels and Diamond Scooters.
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Can I make a reservation on the same day I want to check-in?Yes, but you must call to make the reservation, you cannot do so online.
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I just entered all of my information online. How do I know my reservation went through?You will receive a booking confirmation via e-mail.
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Are floats allowed in the pool?We do not allow any flotation devices, rafts, etc in the pool.
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Are pets allowed?With the exception of Service Animals, guests are NOT allowed to have pets at the Impala Suites.
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Is there an elevator?Yes, there is a shared elevator that leads to every level of the property. This can be accessed on the ground-level floor in a lobby in the parking garage.
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Do you have WiFi?Yes, we offer complimentary WiFi. When you select the free WiFi option in your networks, you will be prompted to enter your e-mail address. Do so, click “connect”, and you will be connected to the free WiFi in the building.
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Are there any connecting rooms?Yes, the Impala Suites have connecting rooms. There are 15, 3-bedroom suites. Each separate bedroom has adjoining doors and exterior entrance doors. Guests have the option to stay in a standard room, 1 bedroom suite, 2 bedroom suite or 3 bedroom suite!
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I am over 21 years old. Can I rent a room for someone who is over 18, but not yet 21?"No, and we check IDs upon check-in. All members of the party must be 21+ years old and everyone will have their IDs checked. Anyone staying who is under the age of 21 must be accompanied by a parent or guardian.
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